The online store is operated by the following legal entity:

Worldwide Apparel Group LLC is the contracting seller for purchases completed through Lamp Brothers.

Our registered business address is not our designated customer return address. Returns are processed through our designated return center in Jinhua, Zhejiang, China. The complete return address and applicable return conditions are available in our Return & Refund Policy.

Additional business information is available on our Legal & Company Information page.

Our Services are intended for customers who are legally capable of entering into a binding purchase agreement under the laws applicable to them.

By placing an order, you confirm that you are legally eligible to make the purchase or have the necessary authorization from a parent or legal guardian where permitted by law.

You agree to use our website for lawful purposes and to provide accurate information when placing orders, creating customer accounts, or communicating with our customer support team.

You must not:

• Use our Services for unlawful, fraudulent, or deceptive purposes.
• Provide deliberately false billing, payment, or delivery information.
• Attempt to gain unauthorized access to our website, customer accounts, or systems.
• Introduce malicious software, harmful code, or other technologies intended to disrupt the Services.
• Interfere with the normal operation or security of our website.
• Use automated systems to abuse or overload the Services.
• Violate the intellectual property rights of Lamp Brothers or third parties.

We may take reasonable action to prevent misuse, including restricting access where justified. Such action does not remove any mandatory rights relating to orders already placed.

Lamp Brothers offers lighting products, lamps, lighting accessories, and related home decor items through our online store.

We aim to present products accurately, including relevant descriptions, images, dimensions, colors, electrical characteristics, available variants, and other product information.

However, the appearance of products on a screen may vary depending on display settings, lighting, and device characteristics.

Customers should review the information on the relevant product page before placing an order, particularly for products requiring electrical compatibility, mounting, assembly, or installation.

Depending on the product, important specifications may include:

• Product dimensions and weight.
• Voltage and frequency requirements.
• Plug type or wiring configuration.
• Bulb type, socket compatibility, and maximum wattage.
• Whether bulbs or other accessories are included.
• Indoor or outdoor suitability.
• Mounting, installation, and assembly requirements.
• Applicable product warnings and safety instructions.

These specifications can differ between products and variants. Information associated with one product should not be assumed to apply to another.

If essential product information is missing or unclear, please contact help@lampbrothers.com before making a purchase or attempting installation.

We may update product descriptions and listings to correct inaccuracies or reflect changes in available products. Material changes affecting an existing order will be handled in accordance with applicable consumer protection laws.

Products displayed on our website are subject to availability.

We make reasonable efforts to keep product availability information accurate. However, inventory information may occasionally change before an order has been fulfilled.

If an ordered product becomes unavailable or cannot be supplied, we will contact you where necessary and explain the available options.

Depending on the circumstances, these options may include:

• Waiting for an available replacement or revised fulfillment date, if you agree.
• Selecting an alternative product where offered and accepted.
• Canceling the affected item or order and receiving an appropriate refund.

We will not substitute a materially different product without your agreement.

If an order or part of an order cannot be fulfilled and payment has already been collected, any refund due will be issued to the original payment method within the timeframe required by applicable law.

When you place an order through our website, you submit an offer to purchase the selected products under the terms displayed at checkout.

Before confirming your purchase, you will have the opportunity to review the products, quantities, delivery information, payment method, shipping charges, and applicable order total.

After submitting an order, you should receive an order confirmation using the email address provided during checkout.

An automatically generated order confirmation acknowledges that we have received your order. It does not necessarily mean the order has been dispatched.

Orders remain subject to legitimate payment verification, product availability, and fulfillment requirements.

We may decline or cancel an order for legitimate reasons, including:

• A product becoming unavailable.
• Failure of payment authorization.
• Reasonable evidence of fraud or unauthorized payment activity.
• An objectively evident and material pricing or listing error.
• Inability to deliver to the address provided.
• Other circumstances that lawfully prevent fulfillment.

Where an order is canceled after payment has been collected, we will provide any refund due to the original payment method in accordance with applicable law.

We will not use a general right to cancel orders to avoid mandatory obligations under consumer protection laws.

Product prices displayed on Lamp Brothers are stated in United States Dollars (USD), unless clearly indicated otherwise.

The applicable purchase price is the price presented during checkout before the order is submitted, subject to any lawful corrections or adjustments clearly disclosed before purchase.

Any applicable sales tax, shipping charge, or other mandatory charge will be disclosed as required by law before the purchase is completed.

The final order total is displayed during checkout.

We may change product prices or promotional offers from time to time. Price changes do not retroactively modify an already accepted purchase unless permitted by applicable law and agreed where required.

Discounts and promotional offers are subject to the conditions communicated with the applicable promotion.

Where a promotion has a stated expiration date, eligibility requirement, or product exclusion, those conditions apply as disclosed.

We do not guarantee that a promotional price will remain available after the relevant promotion ends.

Lamp Brothers provides secure online payment options through its checkout.

The following payment methods are confirmed for our store, subject to the applicable payment provider, device, and transaction eligibility:

• Visa.
• Mastercard.
• Apple Pay.
• Google Pay.
• Shop Pay.
• Discover.
• Diners Club.

Some payment options, particularly digital wallets, may only appear when supported by your browser, device, and payment-provider configuration.

The payment methods available for your specific order are the methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through Shopify Payments and the relevant payment providers supporting the selected method.

We do not require customers to provide complete payment-card credentials through ordinary customer-service emails.

If a payment fails, please verify the payment details or contact your payment provider. You may also contact our support team if you need assistance with the order process.

For additional information, please visit our Payment Methods page.

Lamp Brothers currently serves customers in the United States.

Available delivery destinations are determined by the shipping addresses supported during checkout.

If your destination cannot be selected during checkout, we cannot currently accept an order for delivery to that address.

We do not represent that all products are stored, dispatched, or fulfilled from within the United States.

Shipping arrangements may involve domestic or international logistics providers depending on the product and fulfillment circumstances.

For complete information about delivery conditions, please review our Shipping & Delivery Policy.

Our standard estimated delivery timeframe consists of order processing and shipping transit.

Business days are Monday through Friday, excluding applicable public holidays.

Order Cutoff Time

Our confirmed order cutoff is 5:00 PM (17:00), GMT−05:00 Eastern Standard Time (EST), Monday through Friday, excluding applicable public holidays.

Orders received after the cutoff, during weekends, or on applicable public holidays enter the processing schedule on the next business day.

The order cutoff determines when an order enters the processing schedule. It does not guarantee same-day dispatch.

Delivery Estimates

Our standard estimated total delivery period is 10–15 business days, consisting of 3–5 business days for handling and 7–10 business days for shipping transit.

These timeframes are estimates rather than guaranteed arrival dates.

Actual delivery may be affected by carrier operations, weather, public holidays, transportation disruptions, or other circumstances beyond normal delivery conditions.

If we determine that an order cannot be shipped within the applicable promised shipment period, we will provide the notifications, cancellation options, and refunds required by law.

Where the United States Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule applies, we will follow its requirements concerning shipment representations, delay notices, customer consent, cancellation, and prompt refunds.

We will not require customers to accept an indefinite delay in order to retain their rights concerning an unfulfilled purchase.

Available delivery options and any applicable shipping charges are displayed during checkout before the customer completes the purchase.

The shipping cost applicable to an order may depend on the products purchased, delivery destination, order value, and shipping option offered at checkout.

Where free shipping or a promotional shipping offer applies, its relevant conditions will be displayed through the applicable store offer or checkout.

The final order total, including applicable shipping charges and taxes, is presented before payment confirmation.

We do not impose undisclosed mandatory delivery fees after an order has been completed.

Once your order has been prepared for shipment and tracking information becomes available, you may receive shipment details associated with your order.

Tracking information may not update immediately after a shipping label is created or a shipment is registered.

Carrier tracking events depend on when the package is scanned and processed through the shipping network.

Orders containing multiple products may occasionally be delivered in separate packages. Different shipments may have separate tracking numbers and arrival dates.

If tracking information has not updated or you are concerned about an order, please contact help@lampbrothers.com and include your order number.

Tracking information is provided for customer convenience and does not reduce any applicable rights concerning delayed, lost, or undelivered goods.

Customers are responsible for providing accurate and complete shipping details during checkout.

Please review your street address, apartment or unit number, ZIP code, and other relevant delivery information before confirming an order.

If you notice an error, contact our customer support team as soon as possible.

We will attempt to correct the delivery information before dispatch where operationally possible. However, address changes cannot be guaranteed once fulfillment or shipment has progressed.

If a parcel cannot be delivered because of incorrect or incomplete customer-provided information, we will review the circumstances and explain the available redelivery, cancellation, or refund options.

Any additional charges will be handled in accordance with the conditions disclosed before purchase and applicable law.

If a package is lost, confirmed undelivered, or incorrectly marked as delivered, please contact us so we can investigate with the relevant carrier.

Nothing in this section automatically transfers to the customer a shipping risk or expense that Lamp Brothers must legally bear.

Lamp Brothers offers a 30-calendar-day voluntary return window for eligible purchases.

The return period begins on the date the customer receives the order.

For ordinary change-of-mind returns, products must meet the conditions published in our Return & Refund Policy, including requirements concerning reasonable inspection, product condition, and originally supplied components.

For standard change-of-mind returns, customers are responsible for the direct cost of return shipping.

Important: Our designated return-processing center is located in Jinhua, Zhejiang, China. International return shipping charges may apply and can vary based on package size, weight, carrier, and shipping service.

The return-processing location is separate from our registered United States business address.

The complete return address is publicly available in our Return & Refund Policy and does not require customer-service approval to access.

Customers are encouraged to contact our support team before shipping a return so we can help identify the order and provide relevant instructions.

However, contacting support to obtain a return reference does not remove any mandatory legal remedy.

Returns involving defective, damaged, incorrect, or materially misdescribed products are handled separately from ordinary change-of-mind returns where applicable law provides additional protections.

Refunds are processed back to the original payment method used for the order.

After an eligible refund has been approved and issued, it may take up to 10 business days for the funds to appear, depending on the payment provider. Any shorter legally required refund deadline takes precedence.

For complete eligibility conditions, return instructions, the full physical return address, and refund information, please read our Return & Refund Policy.

If an item arrives damaged, defective, incomplete, unsafe, or different from the product ordered, please contact us as soon as reasonably possible.

Email help@lampbrothers.com with your order number and a description of the issue.

Photographs of the product or packaging may help us assess the problem more quickly when reasonably available. A failure to provide photographs does not automatically eliminate applicable consumer rights.

Depending on the circumstances and applicable law, available remedies may include:

• Replacement of the affected product or component.
• A refund to the original payment method.
• Another appropriate remedy agreed with the customer.

Where Lamp Brothers is legally responsible for the costs associated with resolving a defective or incorrectly supplied product, those costs will not automatically be passed to the customer.

The voluntary 30-day change-of-mind conditions do not override mandatory consumer protections concerning defective, damaged, unsafe, or materially misdescribed goods.

Lighting products may have specific electrical, installation, assembly, maintenance, and usage requirements.

Before purchasing or installing a product, customers should review the applicable product information and verify compatibility with the intended location and electrical system.

Important considerations may include:

• Electrical voltage and frequency compatibility.
• Plug, socket, or hardwiring requirements.
• Applicable bulb type and maximum wattage.
• Indoor or outdoor suitability.
• Mounting surfaces and fixture support requirements.
• Assembly and installation instructions.
• Warnings supplied with the product.

Where electrical installation requires a qualified or licensed professional under applicable local rules, the installation should be performed accordingly.

Do not install or use a product that appears electrically unsafe, damaged, or defective.

If you identify an electrical safety concern, discontinue use and disconnect the product from the power supply where it is safe to do so. Contact our customer support team for assistance.

Customers should not modify wiring or electrical components in a manner inconsistent with the product's intended use and instructions.

Nothing in these Terms excludes liability or remedies that cannot lawfully be excluded, including applicable protections concerning unsafe or defective products.

Additional guidance is available on our Product Safety & Care page.

If you need to change or cancel an order, please contact our customer support team as soon as possible at help@lampbrothers.com.

Include your order number and clearly describe the requested change or cancellation.

We will attempt to accommodate changes before dispatch where operationally possible.

Once an order has entered shipment, we may be unable to stop or modify the delivery.

If your order has already shipped and you no longer wish to keep it, please contact us for information about the applicable return process.

Where appropriate, customers should accept delivery and follow the published return instructions rather than assuming that refusing delivery automatically completes a return.

Our internal order-processing procedures do not override cancellation or refund rights arising under applicable law.

Where a cancellation results in a legally required refund, we will process that refund to the original payment method within the applicable legal timeframe.

Further information is available on our Order Cancellation & Changes page.

Certain features of our Services may allow customers to create or access an account.

If you use a customer account, you are responsible for providing accurate account information and taking reasonable steps to protect your login credentials.

You should not share account passwords or authentication details with unauthorized parties.

Please contact us if you believe your account has been accessed without permission.

We may restrict account functionality where reasonably necessary to address security concerns or misuse, subject to applicable law.

Account restrictions do not eliminate outstanding obligations associated with valid customer orders or mandatory consumer rights.

We collect and process personal information in connection with website operation, checkout, order fulfillment, payment processing, customer support, and other activities described in our Privacy Policy.

Our online store uses Shopify and confirmed analytics, advertising, attribution, and shipment-tracking services, including Google Analytics, Google Ads and Google Tags, Wetracked.io, and Track123.

For information about the categories of personal information processed, purposes of processing, service providers, retention, and available privacy rights, please review our Privacy Policy.

Where applicable privacy laws provide rights concerning targeted advertising, data sharing, access, correction, or deletion, those rights may be exercised through the methods described in the Privacy Policy.

Lamp Brothers does not operate SMS marketing campaigns.

For privacy-related questions, contact help@lampbrothers.com.

The Lamp Brothers website contains content that may be protected by applicable intellectual property laws.

This may include brand names, logos, page layouts, original written content, graphics, illustrations, and other materials owned by Lamp Brothers, its legal operator, or relevant rights holders.

Third-party product images, trademarks, and other licensed materials remain subject to the rights of their respective owners.

Customers may access and use our website for ordinary personal shopping and informational purposes.

Except where permitted by law or authorized by the applicable rights holder, you must not reproduce, distribute, commercially exploit, or misuse protected website materials.

These Terms do not transfer ownership of our intellectual property or the intellectual property of third parties to website visitors.

If our Services allow customers to submit reviews, feedback, or other content, submissions must be lawful, relevant, and based on genuine experiences where represented as customer reviews.

Customers must not submit content that is knowingly false, fraudulent, threatening, discriminatory, unlawful, or infringes another person's rights.

We may moderate content where reasonably necessary to maintain the lawful and appropriate operation of the Services.

We do not guarantee that all reviews or statements submitted by third parties represent the views of Lamp Brothers.

We will not knowingly present fabricated reviews as genuine customer experiences or misrepresent the nature or source of customer feedback.

Nothing in these Terms prevents customers from sharing truthful opinions, making lawful complaints, or exercising rights protected by applicable consumer review laws.

Our website may contain links to third-party websites, applications, payment services, or other online resources.

These services may be operated independently from Lamp Brothers and may have their own terms and privacy policies.

When you use a third-party service, its applicable terms may govern the services it provides.

We do not control every third-party website or independently operated service accessible through links on our website.

However, the use of third-party service providers does not remove responsibilities that Lamp Brothers has under applicable law concerning its own products, transactions, or Services.

We aim to keep our website available, functional, and accurate.

However, temporary interruptions may occur due to maintenance, technical problems, security incidents, provider outages, or other operational circumstances.

We may update, maintain, or modify website functionality where reasonably necessary.

If an error affects checkout, payment processing, or order fulfillment, we will review the circumstances and provide an appropriate resolution consistent with applicable law.

We do not guarantee that every website feature will operate without interruption on every device, browser, or network.

Nothing in this section excludes any legally required remedy where the Services fail to meet applicable obligations.

We make reasonable efforts to keep website information, product listings, shipping terms, prices, and customer-service information accurate and current.

Occasionally, typographical errors, technical inaccuracies, or outdated details may appear.

When we identify an error, we may correct it and take appropriate action regarding affected orders.

For a material error affecting a customer purchase, we will communicate the relevant circumstances and provide the options required by applicable law.

We will not use a general website-error clause to deprive customers of rights arising from a valid purchase agreement or applicable consumer law.

Products sold through Lamp Brothers may be subject to warranties or protections established by applicable federal or state law.

Any product-specific warranty offered by a manufacturer or expressly provided by Lamp Brothers will be governed by its applicable disclosed terms, subject to mandatory legal requirements.

We do not automatically represent that every product includes a separate extended manufacturer warranty.

Where applicable law provides implied warranties, protections against defective merchandise, product-safety remedies, or other non-waivable rights, those protections remain available.

Our voluntary return policy is an additional commercial arrangement and does not replace any mandatory warranty or consumer remedy.

For product-specific warranty or defect questions, please contact help@lampbrothers.com.

To the extent permitted by applicable law, Lamp Brothers and Worldwide Apparel Group LLC are not responsible for losses resulting solely from circumstances outside our reasonable control where we have complied with our applicable legal and contractual obligations.

We are not responsible for customer misuse of products, unauthorized modifications, or installation practices that do not comply with applicable safety instructions, except to the extent liability cannot lawfully be excluded.

We do not exclude or limit liability for:

• Fraud or fraudulent misrepresentation.
• Personal injury or property damage where liability cannot legally be excluded.
• Defective or unsafe products where mandatory product liability laws apply.
• Failure to provide remedies required by applicable consumer protection laws.
• Any other liability that cannot lawfully be excluded or restricted.

Any permitted limitation of liability will be interpreted only to the extent consistent with applicable law.

Nothing in these Terms is intended to eliminate legally protected claims arising from a defective product, unfulfilled order, improper charge, or other legally actionable conduct.

Events beyond our reasonable control may occasionally affect website operations, order processing, or shipping.

Examples may include severe weather, natural disasters, widespread transportation disruptions, government restrictions, infrastructure outages, or significant carrier interruptions.

Where such events affect an order, we will take reasonable steps to communicate relevant delays and identify the available options.

These circumstances do not automatically remove the customer's statutory rights to cancel an unfulfilled order or obtain a refund where required by law.

These Terms are governed by the applicable laws of the State of Wyoming, United States, without prejudice to mandatory federal law or consumer protections that apply to a particular transaction.

Nothing in this section prevents a customer from exercising non-waivable rights or remedies available under applicable consumer protection laws.

If a dispute arises concerning an order, product, refund, or our Services, we encourage customers to contact us first so we can attempt to resolve the matter directly.

Customers may email help@lampbrothers.com with a description of the concern and the relevant order number, where applicable.

These Terms do not require customers to waive rights to seek relief from an appropriate court or regulatory authority where those rights are protected by law.

No mandatory arbitration agreement or class-action waiver is established by these Terms.

We may update these Terms from time to time to reflect changes in our Services, operational practices, legal requirements, or other legitimate business reasons.

When we make changes, we will publish the revised Terms on this website and update the "Last updated" date.

Material changes will be communicated where required by applicable law.

Changes to these Terms do not automatically alter the agreed conditions of an existing purchase in a manner prohibited by law.

The version applicable to a particular order will be determined by the terms in effect when that order was placed, together with any subsequent changes validly agreed or required by law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be applied only to the extent legally permitted or disregarded where necessary.

The remaining provisions will continue to apply to the extent they remain lawful and enforceable.

No invalid provision will be interpreted to remove mandatory consumer rights.

These Terms, together with the applicable product information, checkout disclosures, and policies referenced in them, establish the general conditions governing purchases and use of our Services.

Additional information is available in the following store pages:

• About Us
• Contact
• Payment Methods
• Frequently Asked Questions
• Shipping & Delivery Policy
• Return & Refund Policy
• Order Cancellation & Changes
• Privacy Policy
• Legal & Company Information
• Product Safety & Care

If a separate policy addresses a particular subject in greater detail, that policy should be read together with these Terms.

Where the provisions of these Terms or another store policy conflict with mandatory law, the applicable legal requirement takes precedence.

If you have questions about these Terms of Service, products, payments, shipping, returns, cancellations, or an existing order, please contact Lamp Brothers customer support.

Important: The registered business address above is not a customer return address. Our designated physical return center is located in Jinhua, Zhejiang, China. Please consult the Return & Refund Policy for the complete return address, applicable conditions, and instructions.

For general inquiries or assistance with an existing order, visit our Contact page.