Product Safety & Care

Electrical Voltage & Compatibility

Electrical compatibility is one of the most important considerations when purchasing lighting.

Standard household outlets in the United States commonly provide approximately 120 volts at 60 Hz. Some electrical circuits use different voltages.

Always check the voltage and frequency ratings of the specific product before connecting it to an electrical supply.

Do not assume that a simple plug adapter changes electrical voltage or makes an incompatible device safe.

If you are uncertain whether a particular lamp is suitable for your electrical system, do not connect it until compatibility has been established.

Check the product's listed specifications, electrical rating label, and supplied instructions.

Lighting Installation

Installation requirements vary depending on the type of lighting product you purchase.

Always follow the instructions supplied with the product, applicable local electrical codes, and any manufacturer safety warnings.

Never work on energized wiring. Electrical work should be performed by a qualified professional where appropriate.

Bulbs, Wattage & Light Sources

Not every light bulb is compatible with every lamp.

Before installing or replacing a bulb, check the product's specifications.

• Use the correct bulb base or socket type.
• Do not exceed the fixture's maximum permitted wattage.
• Use bulbs suitable for the fixture's voltage rating.
• Check whether the fixture supports dimming before using a dimmable setup.
• Follow the product's requirements for replaceable or integrated LED light sources.

Whether a bulb is included depends on the specific product. Review the listed package contents before purchasing.

Do not replace or modify integrated electrical components unless the manufacturer specifically permits that procedure.

Safe Everyday Use

The following practices help support safer everyday use of lighting products.

• Keep lamps away from flammable materials where heat may accumulate.
• Do not cover lamps or light sources unless specifically permitted by the manufacturer.
• Keep electrical products away from water unless they are rated for the environment.
• Avoid using products with damaged plugs, cables, sockets, or other electrical parts.
• Ensure portable lamps are positioned securely and cannot easily tip over.
• Keep cords away from pinch points, sharp edges, and locations where they could become damaged.

If a lighting product emits smoke, sparks, unusual odors, or otherwise appears unsafe, discontinue use immediately and disconnect power if it is safe to do so.

Seek appropriate professional assistance when an electrical hazard is suspected.

Cleaning & Maintenance

Proper care depends on the materials, construction, and instructions associated with your specific lighting product.

Before cleaning:

• Switch off the light and disconnect power where appropriate.
• Allow hot bulbs and fixtures to cool.
• Follow the manufacturer's cleaning instructions.
• Avoid introducing moisture into electrical components.
• Do not use harsh chemicals or abrasive materials unless the product's care instructions permit them.

If your lamp requires servicing or an electrical repair, seek qualified professional assistance rather than attempting an unsafe modification.

Check Before You Buy

We encourage customers to review the relevant product information before placing an order.

Product specifications and safety information can differ between models and variants.

Do not assume that specifications from one lamp apply to another.

If essential electrical details are missing or unclear, contact us before purchasing or installing the product.

Damaged, Defective or Unsafe Products

If a lighting product arrives damaged, appears defective, or raises an electrical safety concern, please do not install or use it.

Contact Lamp Brothers customer support and include:

• Your order number.
• The product name.
• A description of the issue.
• Photographs of the product and packaging, where available and safe to obtain.

We will review the issue and provide an appropriate resolution according to applicable consumer protection laws.

Our standard 30-day return conditions do not limit applicable legal rights concerning defective, damaged, unsafe, or misdescribed goods.

Business & Contact Information

Lamp Brothers is an online lighting retailer operated by Worldwide Apparel Group LLC.

For returns and refunds, please refer to our Return & Refund Policy. Our registered business address is not the designated return center.